Who we are . . .

Pact IT Solutions is an Adelaide-based ICT services firm with two hands-on directors leading a team of experienced consultants.

We help by providing the right ICT solutions for business managers to improve efficiency, competitiveness and security – and worry less about technology.

Our approach . . .

We like to think we’re good to deal with

Our customers tell us, they love working with our team.

We're proud of our people and how they take the time to listen and understand your business . . . because your success is our success.

And we know how important it is to keep your business moving. So we always make it easy for you to contact us. We’ve got your back.

We know how to take care of everything for you

We know how and why business systems work, as well as the technology that drives them.

And that enables us to provide tailored solutions for you. Not just “off the shelf” products or technology for its own sake.

We have a team you can trust

Our people include:

  • Managers
  • Accountants
  • Business analysts
  • Programmers
  • Systems engineers
  • Telecommunication technicians

. . . who have the breadth and depth of experience to provide solutions that work for you.

And we strive to get things done on time, within budget, and with a quality outcome.

We provide value for money

We have kept our costs low so our services are affordable.

And – with our fixed fee service options – you know in advance what your ICT costs are every month.

No more nasty surprises.

Our guarantee . . .

We offer this guarantee (not that we expect it to be called upon) . . . if we do get something wrong, we'll fix it at no additional cost to you.

Thanks and best,

John Zeppel


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Trevor Ainsworth

Has worked for Deloitte and with SMBs, corporates, and government. Skilled in business planning, process improvement, IT management and more. A professional with a B. Sc. (Hons) and a Grad. Dip. Accounting.

John Zeppel

Has worked as a Senior Network Administrator within the Department of Defence. Highly skilled in IT networks, internet, and telecommunications. Has an IT degree and is an IT committee member for a national not-for-profit organisation.


There's Andrew, Angela, Brian, David, Glen, John O., Neville, Nigel, Riyaz, Sam, Shawn, and Tim.

Plus Jayne, our Client Service Manager, who keeps them in line.