Managed Service Plans

Managed Service Plans

Peace of Mind

PACT PerformMax managed service plans help you navigate the complexities of technology management, ensuring your business remains secure, compliant, and efficient. Say goodbye to IT headaches and hello to streamlined operations and peace of mind.

Free Consultation

Ready to take control of your IT and reduce business disruption?

Book a free consultation today and find out how a tailored service plan can work for you.

Book Now

Performax Office.jpg

Key Benefits

Reliable And Efficient
With over 20 years’ experience we are always there for you.

Focus On Your Business Needs
IT solutions tailored to fit the needs of your business.

Protected Network
The very latest in cyber security to minimise down time and risk.

No Financial Surprises
No hidden fees, just a monthly price to cover your requirements.

Reliable And Efficient

Preventative Monitoring.jpg

Proactive Monitoring
Your network, internet, servers, Microsoft 365, backups, and logs are monitored 24/7 and any problems fixed before they harm your business.

PACT IT Preventative Maintenance iconV3.jpg

Preventative Maintenance
Regular maintenance of network devices, servers and workstations reduces disruptions, optimises performance and improves security.

Technical Support Team in office with headsets.jpg

Software Support
We manage and support Microsoft 365 and provide technical support for industry-specific software applications and cloud services.

PACT IT Rapid Response icon V2.jpg

Rapid Response
With your own dedicated support number, you can count on us for quick and efficient responses to IT issues, ensuring minimal business disruption.

Protected Network

Cyber Security Approach
We combine ASD’s Essential Eight strategies with a Zero Trust security model. This approach is strengthened by regular training and simulations to keep your team vigilant.

Data Security And Confidentiality
We manage user access and provide real-time monitoring of systems to protect your sensitive data - personal, corporate, or government - from breaches, theft, or unauthorised access.

Backup And Disaster Recovery Plans
Minimise data loss and down time with our backup and disaster recovery plans, keeping your business running smoothly even in the face of unforeseen events.

Focus On Your Business Needs

IT Expertise.jpg

Access IT Expertise
Tap into our team's extensive knowledge and experience to receive expert guidance and support tailored to your specific IT needs.

PACT IT Dedicated IT Manager icon.jpg

Dedicated Account Manager
Personalised attention and strategic guidance from a dedicated account manager who understands your business goals and IT requirements.

strategy office meeting with whiteboard

Technology Business Reviews
Regular Technology Business Reviews (TBRs) to discuss future plans, risk mitigation, compliance, technology adoption, IT budgeting and more.

PACT IT A Complete View icon V5.jpg

A Complete View
With every aspect of your IT documented, you’ve always got an up-to-date view of your systems, processes and investment.

No Financial Surprises

Predictable Pricing
Say goodbye to surprises and hello to straightforward IT budgeting. No hidden fees just a monthly price to cover your needs.

No Contracts
Enjoy the flexibility of our services without being tied down by long-term contracts, giving you the option to scale up or down as needed.

Scalability And Flexibility
Adapt effortlessly to changing business needs and scale your IT infrastructure with our flexible, reliable, and scalable solutions.

Right Level of Service.jpg

Right Level Of Service

Choosing the right level of service for your business can be challenging. We work closely with you to understand your requirements to tailor a plan to suit your needs.

Whether you're looking for 24/7 support, enhanced security measures, or scalable support, we have the expertise and resources to help you succeed.

Contact Us

Co-Managed Services

We can either work as your fully outsourced IT department or with your in-house IT team to close the gaps their expertise, time or resources don’t cover. In both cases, you simply choose how much support you need, and it’s all covered by one, fixed monthly fee.

Contact Us

CoManaged Services.jpg

What our clients say

Frequently Asked Questions

What are the different IT services your company provides?

We offer a wide range of IT services, including cloud solutions, cybersecurity, IT consulting, managed IT services, network solutions, and more. For a full list, please visit our solutions page.

What industries do you serve?

We serve a wide range of industries, including education, non-for-profit, mining, construction, aged-care, small to medium size businesses, professional services and more.

Can you provide a detailed quote for your IT services?

We can provide a comprehensive quote tailored to your specific IT needs.

How do you handle IT support for organisations with multiple locations?

We provide centralised support and co-ordination to manage IT needs across all your locations.

Do you work with in-house IT staff of organisations?

We are happy to collaborate with your internal IT staff.

Can you assist with IT strategy and planning?

We provide IT strategy and planning services to align technology with your business goals.

Silence Your IT Noise

Get on with managing your business whilst we take care of IT services. Schedule a meeting today to discuss your requirements and a no obligations quote.

Book Now