Follow a ransomware attack from the attacker's perspective and discover how in just 6 hours and only $14, a cyber criminal can hold your business to ransom. Plus learn how to prevent your business becoming a ransomware victim.

What you do in the first hour after a cyber attack makes a huge difference. Learn the critical steps to take, common mistakes to avoid and where to report an incident in Australia.

Could a scammer send an email that appears to come from your business? Learn how SPF, DKIM and DMARC help protect your domain and your reputation.

Gamers constantly optimise their systems for performance, security and reliability while many businesses accept IT frustrations as normal. Discover the hidden costs of outdated technology and disconnected systems.

Discover common business scams designed to blend into your everyday work such as texts, file shares and emails. Discover simple guidelines for your team and keep your organisation secure.

AI can boost productivity, but without oversight it can also introduce risk, from inaccurate outputs to data being shared in unintended ways. The key isn’t avoiding AI but using it responsibly with clear boundaries and human review.

Picture walking up to a house and lifting the welcome mat to find a key underneath. It’s convenient, predictable and exactly where someone with bad intentions would look first. Most businesses treat their passwords the same way.

A few quick updates to your Google Business profile, out of office message, website and phone system can make all the difference when communicating with your customers during the holiday season.

Unfortunately scams are even more prolific during the festive season. Learn how to spot fake fundraisers, phishing emails and bogus payment requests so you can keep your business goodwill safe this Christmas.

Discover the four essential components of an effective IT roadmap, obtain a vision of your future technology needs and align these with long-term goals for business growth.

AI is no longer a tool just for large enterprise, it can transform small and medium-size business by improving productivity and efficiency but using it securely is essential.

Generative AI can transform your organisation but only if it is used responsibly. Discover five ways to safely govern generative AI, reduce the risk of data leaks and non-compliance while turning AI into a safe, powerful business tool.

Stop account hacks before they start. Our advanced guide reveals how to protect your business logins from sophisticated threats like credential theft and password spraying.

Improve your security with Multi-Factor Authentication (MFA). In this article, we'll show you how to choose the right solution and roll it out smoothly. It's easier than you think!

AI has crossed the threshold into the mainstream workplace and it’s moving at lightning speed. From frontline employees to the executive boardroom, AI-powered tools are now embedded in the way we do business.

Microsoft Excel has long been a cornerstone of workplace productivity used for data entry, complex analysis & more. With the introduction of Microsoft Copilot, Excel is evolving from a powerful tool into an intelligent assistant.

Cyber threats don’t just target systems they target people, that’s why cyber awareness across your team is essential. Discover 10 simple tips every staff member can follow to protect themselves and your organisation.

Employees might be the biggest cyber security risk in your business because they’re using apps your IT team doesn’t even know about. It’s called Shadow IT and it’s one of the fastest-growing security risks for businesses today.

You don’t need to be a data scientist to gain insights from your business data thanks to Microsoft Power BI. This innovative tool converts information into interactive dashboards and clear visual reports.

You shouldn’t have to chase down data, email reminders or weekly reports. Microsoft’s Power Automate takes care of it all by enabling workflows that run automatically behind the scenes.

Password spraying targets thousands of accounts with a single guess, exploiting weak credentials. It’s a favourite tactic among cybercriminals. Find out how to stop them in their tracks.

Think your accounts are safe? Think again. From password spraying to social engineering, hackers have more tricks up their sleeves than you realise. Stay one step ahead.

Data breaches are not just a big business problem. This latest article reveals 10 essential steps anyone can take to prevent unauthorised access to their data. Secure your digital footprint before it’s too late.

Microsoft 365 (M365) Copilot continues to evolve bringing innovative features to enhance productivity and streamline workflows. Discover the latest features and how they benefit your organisation.

Microsoft Copilot seamlessly integrated with Microsoft 365 is the ultimate AI-powered companion redefining workplace productivity. Discover how Copilot can revolutionise the way your team collaborates, creates, and succeeds.

Microsoft 365 Copilot is revolutionising the way we work with Microsoft Word, bringing a suite of AI-powered features designed to enhance productivity, creativity and collaboration.

Windows 11 is a significant step forward in security, productivity and efficiency for businesses and professionals with a streamlined interface, enhanced security measures and deeper integration with cloud services.

Avoid downtime and disruptions when upgrading to Windows 11 with careful planning. Learn how to ensure a seamless transition and how Pact IT Solutions can support your organisation with expert guidance and migration assistance.

With Windows 10 support ending in 2025, now is the time to assess if your hardware meets Windows 11’s stricter requirements and plan upgrades if required.

Are you leveraging AI to its full potential? Discover the top 10 must-have AI tools for maximising efficiency and boosting productivity to transform your workplace in 2025.

Protecting Aussie data in the AI era is essential. Learn how to safeguard sensitive information, ensure compliance and use AI securely in your business while keeping your data in Australia.

AI promises to boost productivity, but it’s not all smooth sailing. Discover how AI can complicate the workplace and learn how to address these challenges head-on.

A few strategic tweaks can make a huge difference in productivity, security and overall workplace performance. Here are 10 practical IT tips to help your business thrive in 2025.

AI is changing the workplace faster than ever and Artificial Intelligence (AI) is at the forefront of this revolution. The 2024 Work Trend Index, a joint report by Microsoft and LinkedIn reveals 5 top trends shaping the future of the workplace.

Ready for a productive 2025? Get valuable cyber hygiene tips to stay ahead of cybercriminals and keep a secure online presence.

Supercharge Windows 11 with productivity-boosting settings. From focus assist to task manager tweaks our guide will streamline your workflow, improve focus, and enhance overall productivity.

Many businesses still rely on time-consuming manual processes. By automating these tasks with Microsoft Power Apps, organisations can save time, reduce errors, and create a more streamlined workflow.

As businesses strive for sustainable growth and competitive differentiation through cutting-edge technologies, the need to integrate robust cybersecurity measures becomes paramount.

As Cyber Awareness Month kicks off for this year, the theme "Secure Our World" resonates with a call to action for vigilance amongst the rising number of cyber breaches.

Copilot is now available to small and medium size businesses. From smarter emails to data analysis, learn four ways Copilot for Microsoft 365 helps you work smarter, not harder.

Is your office stuck in the past? Modern tech isn't just a fad, it's a game-changer! Discover how tech-savvy workspaces can empower your employees & drive better results.

Revolutionise your finance operations with Microsoft Copilot for Finance. Copilot automates tasks and empowers data-driven decisions to transform your financial world.

Pact IT Solutions has launched PACT PerformMax, a range of Managed IT Service Plans designed to streamline IT operations and drive better workplace performance.

Calling all small to medium size organisations! Arm yourselves against cyber threats by understanding and avoiding these 10 major cybersecurity blunders. Stay safe and thrive in the digital age.

Microsoft Copilot offers many advantages to businesses of all sizes. We asked Copilot to explain the key benefits it provides to business organisations, and here is what it said.

Unlocking the full potential of Microsoft 365 Copilot requires a strategic approach. This guide delves into the key strategies and best practices to maximise the benefits of Microsoft 365 Copilot.

Microsoft 365 Copilot aims to boost productivity and streamline work by providing AI-generated suggestions and content within Microsoft 365 apps. Find out how to make the most of Copilot.

Microsoft 365 is much more than just Excel, Word, PowerPoint, and Outlook. Find out how this powerhouse platform is helping teams evolve in the new hybrid office business world.

Discover how to boost efficiency and stay competitive by embracing the future of work. Here are practical steps for small businesses to navigate workforce technology modernisation, from cloud solutions to collaborative tools.

In 2023, data breaches reached unprecedented levels. Find out which incidents made the list and what you can do to safeguard your personal and business information.

Explore the future of work with innovative ways to leverage Microsoft 365’s new AI features. From personalised insights to advanced collaboration tools, empower your team for success.

The workplace is evolving, and so should your workplace strategies. Explore seven transformative technology trends revolutionising today’s office so you stay informed and competitive.

New Year, New Digital You! Start 2024 right by decluttering your digital life. From organising files to managing emails, our 14 helpful tips will transform your online space.

The role of IT in every business sector has never been more integral to delivering services and productivity. To make the most of next year, prepare with the right IT plan and technology.  

Generative AI isn’t just for big business and tech giants. Discover nine ingenious ways AI can streamline your operations, enhance products, and elevate customer experiences.

Stay ahead of cyber threats! Organise your cybersecurity strategy into Left of Boom (prevention) and Right of Boom (response) to effectively shield your digital assets. Learn how to be proactive and stay prepared!

Did you know that October is Cybersecurity Awareness Month? Together, we can make the internet a safer and more secure place for everyone. Learn how to put the basics in place and be cyber smart.

Is your business hiding potential cyber risks? Time for a cybersecurity audit to identify and address any lurking threats before they come knocking at your virtual door!

Don't let SaaS ransomware hold your data hostage! Learn how to protect your business with our top defense strategies and stay one step ahead of cyber threats.

Boost your efficiency and streamline your tasks with a perfectly tuned dual-monitor arrangement. Discover the secrets to organising windows, and customising your setup for an unparalleled computing journey.

Unlock the potential of your small business with these game-changing technologies. Learn which tools can help you operate smarter and more efficiently.

Embrace the future of small business growth with the latest tech trends. From AI-powered automation to cloud computing solutions, stay ahead of the competition and watch your business thrive.

One of the handiest freebies you get with a Microsoft 365 subscription is Forms. From customer satisfaction surveys to event signups, Microsoft Forms does it all. Learn why this app is so great and how to use it.

Launching soon, Copilot will revolutionise how you use Microsoft 365. From creating a project summary based on emails and chats to whipping up PowerPoint slide decks, this AI-powered tool will revolutionise workflows.

Microsoft Power BI is a holistic business intelligence dashboard creator. Discover some helpful tips for using it to improve data visualisation at your company.

The frequency and sophistication of cyber-attacks are on the rise and costly to any organisation. Our recent Data Protection Webinar shares valuable insights into how you can bolster your organisation's cyber security efforts.

With any cybersecurity strategy, it’s important to get to the heart of the problem. That’s why threat modelling is so vital to proper network protection. Learn more about how to use it.

Microsoft recently invested $10 billion in OpenAI the company behind chatbot ChatGPT with the aim of integrating the AI platform into Microsoft 365 to achieve greater workplace efficiency.

We asked ChatGPT to write a 200 word article on the benefits of using ChatGPT in small to medium size enterprises. And in a matter of seconds, here’s what it said about itself.

ChatGPT has many business benefits, but also some significant drawbacks. Discover best practises and responsible use without things getting out of hand in your business.

Microsoft Power Apps is a low-code development platform enabling your organisation’s manual processes and workflows to be automated, making them more efficient and effective.

All internet based platforms are vulnerable to cyber attack. In this article, discover tips to protect your VoIP from cyber attacks and ensure your business phone system security.

Most businesses have found a need to switch to VoIP business phones due to the pandemic. But many are suffering from setup mistakes. Find out what best practices you should be using.

Yes, you can secure your user accounts AND keep employees productive at the same time. MFA doesn’t have to be difficult to implement. We’ll give you 5 tips that can help.

The Microsoft Viva suite of employee experience apps keeps expanding. The latest – Viva Goals – helps companies align employee tasks with company targets.

Microsoft Teams’ popularity has been skyrocketing, but getting started can mean a stiff learning curve. Reduce the frustration by following our simple Teams setup checklist.

Now is the perfect time to do a full review of your technology infrastructure with optimization and cost savings as your goals. Learn what you should include in a year-end IT review.

43% of organisations are experiencing more cyber-attacks, an 8% increase from last year. Learn how hackers find your business, the four golden rules of cyber security, and the basic "must do's" to protect your business.

One wrong click and your credit card could be stolen, or your Amazon account could be breached. Learn how to protect yourself with these helpful, easy to follow shopping security tips.

20% of surveyed businesses have experienced a data breach connected to a former employee. Are you properly disconnecting former staff? Follow our digital offboarding checklist for tips on how to do it right.

Insiders are considered anyone that has a login to your system. There are four different types of insiders and each of them could cause your business to suffer a devastating attack. Learn how to identify and mitigate these threats.

Businesses with 50-100 employees have about 114 endpoints on average. Any of these could cause you a big cybersecurity headache! Follow our guide and improve your endpoint protection.

Discover how the University of Auckland delivers compliant self-service and secure management for 5,000 Microsoft Teams users with AvePoint Cloud Governance.

Everyone is buzzing about the transition to a digital workplace. But making it match your vision, isn’t easy. Learn what things many companies get wrong and what not to do when creating your hybrid office.

Productivity can be challenging to track, no matter where employees are working. How do you know they’re using their tools as effectively as possible? If you use Microsoft 365 then you have a tool to find nuggets of productivity gold.

Discover how Microsoft Power Apps helps Lutheran Care, the lead agency for Toward Home Alliance, increase efficiency, save time, reduce data errors and improve customer service.

A hybrid office is the mix of employees working both at the office and from home. This has become a reality for many companies. Discover how Microsoft 365 can help your hybrid office be as productive as possible.

Given technology advances at a dizzying rate, you may miss key opportunities to run your school more efficiently and give students a better eduction. Discover how an Education Transformation Framework (ETF) can help.

David knows technology and has a ‘past life’ in education as a teacher and a School Business Manager. He is an Eduction Consultant with Pact IT Solutions. We are excited to introduce him to you.

People can’t change behaviour if training isn’t delivered regularly. Once a year training isn’t enough to create a culture of cybersecurity. So, how often is often enough to improve your team’s cyber hygiene?

One of the big draws of a laptop is you can use it anywhere. Laptop battery lifespan can get shorter as time goes by and battery health takes a hit. This article includes handy hints and tips to increase your laptop battery life.

For the last decade or two, phishing has been the main delivery method for all types of cyber attacks. In this article learn how using the SLAM method can improve phishing detection.

Given the increasing threat of cyber-attacks, it is essential to review your cyber insurance policy every year and upgrade if necessary. Cyber insurance is essential to cover the cost of damages from cyber threats.

What were once siloed platforms—Microsoft Teams, SharePoint and Yammer—are now better integrated to help enable business users to discover the content they need to do their job more efficiently and effectively.

In 2020, 75% of companies around the world experienced a phishing attack. Phishing remains one of the biggest dangers to your business's health and wellbeing because it’s the main delivery method for all types of cyberattacks.

Secure your organisation and stop hackers from penetrating your systems by implementing best practices for cyber security. Here are 15 Tips on how to protect your business, no matter what size, from cyber threats.

Working remotely and successfully from someone who’s worked from home for 10 years. Research shows that remote work is the “Biggest change to the working environment in 50 years” and many people have rejoiced at the change.

The Australian Govt is providing a $1 billion investment to assist small business enhance their digital capabilities. Support encompasses costs associated with cyber security, cloud-based IT services and external training courses.

Microsoft 365 enables users to work and collaborate in their chosen workspaces, with easy, on-the-go access from anywhere. But underneath, the end user experience should be strong information architecture (IA).

For almost 30 years, SMS has proved to be consistently effective in broadcasting business communications directly to your customer base and triggering a desired behaviour or action.

Lead your business more effectively by implementing unified communications. Unified communications are a go-to solution for business owners looking to streamline their businesses and increase employee productivity in the long term.

Effective training provides your employees with up-to-date skills which in turn creates a higher level of organisational efficiency.

Multi-factor authentication, session timeouts, and encrypting emails are several security measures you can use to shield your data in Microsoft 365. What defence mechanisms do you have in place to protect your data?

Before configuring Microsoft 365 to enable access to outsiders, several basic policy points must be addressed. While there are many ways to develop policies, here are a few of the most important considerations.

Did you know that servers can be susceptible to cyberattacks? Secure the system by installing and updating antivirus software, using firewalls and encrypting networks and data storage.

‘Let’s spend more time on IT administration’ said no-one ever. In schools, where every moment spent on admin is a moment less for learning, the need to streamline technology administration is particularly acute.

As the rapid adoption of cloud technologies increased during the pandemic, security and compliance issues have continuously been put at the forefront of conversations.

SMS is a very practical and cost-effective tool for improving the management of your school or educational organisation that doesn’t require an expensive and complicated IT set-up.